When you’re looking for a specialized Aussie writing service, you might come across AustralianHelp.com. The website offers various types of services, with prices above the industry standard. The quality, however, is not satisfactory.
Online Reputation of AustralianHelp.com
The website is nicely designed. It gives you a lot of information. The best part is that it features profiles of the writers, so you can get informed on the experience of the writer completing your paper. But there’s bad news: these writers complete content across all niches. You’re not hiring an expert with precise knowledge here. It’s just a freelance writer, who conducts research and paraphrases content. That’s the most negative aspect in most AustralianHelp reviews that we found online.
Services and Guarantees
It’s refreshing to see a wide range of services. It seems like Australian Help researched the market and knows what the students in this country need. All types of academic content are available across multiple niches: social sciences, environmental science, psychology, communications and media, healthcare, journalism, public relations, literature, and more.
However, the list also includes paraphrasing services. That’s not necessarily bad. The bad thing is when you order an original paper and you get a paraphrased one instead. Unfortunately, AustralianHelp.com reviews by real users often include that complaint.
Australian Help Prices and Discounts
The prices are very clear and that’s great. All you need to do is access the Pricing section and you’ll see how much your paper costs. The quotes for academic writing are set between $18.74 and $74.99 per page (AUD is the default currency at the site). That’s expensive… very! But it’s a good thing that you can choose a deadline of 3 hours. So if you want a really urgent paper and you’re ready to pay a lot, this may seem like a good option.
The discount for first orders is 18%. That’s great, since it significantly reduces the final price. There’s a loyalty discount program, too. It gives you reductions from 5% to 15%.
Quality of Services at AustralianHelp
I wanted to base this AustralianHelp.com review not only on research, but on personal experience as well. So I ordered an essay and I got disappointing results. I saw the profile of my writer and guess what: his orders were all over the place. They had a rating of 3.75, which is not impressive. Under skills, they listed all possible subject areas: literature, mathematics, advertising, education, art, philosophy, agriculture, business, and whatnot. I thought: this is either a superhuman or someone who randomly listed niches of expertise.
I set a deadline of 5 days and the writer was 12 hours late. So I paid for an order of 5 days, but got it in 6 days. No; I didn’t get a refund even though I requested it several times. I also requested revisions because the quality of the paper was ridiculous. Didn’t get them, either.
The online chat feature is great, but you have to leave your email to access it. This is inconvenient for students who still haven’t ordered a paper and have a simple question to ask. Once they provide their email, the spamming messages start.
The biggest problem with the customer support is that they don’t bother solving any issues with the orders. I complained about the late delivery and low quality, but they didn’t suggest any solutions.
To wrap up this Australian Help review, I have to say that the price is way too expensive and the quality is not satisfactory. Missed deadlines are a huge issue, since students need their papers to be ready by the submission deadline. In this case, the service refused to provide a refund and I didn’t even get the revisions I deserved.