The first thing that catches the eye when you open essayroo.com’s website is the cute kangaroo on the homepage. Followed by what seems to be a lengthy piece of content, this company makes numerous promises to visitors who are looking for someone to help them with their papers. Whether these promises are true or not, you are about to find out.
Online Reputation of EssayRoo.com
Unfortunately, essayroo.com has a very bad reputation online. If you look into feedback from their customers, you will learn that there are many complaints regarding paper authenticity and quality, as well as several for missed deadlines. Such amount of bad feedback is very concerning.
Services and Guarantees
Services here are separated into 9 main categories and yet, the list lacks the majority of assigned papers students need. For example, the ‘academic writing’ section includes only 16 types of academic papers, which makes for a limited list of academic writing services.
Still, you can find all commonly assigned papers here, which would make for a good bargain as long as the company offers good prices and quality papers. As for guarantees, there is no guarantee page or any detailed information to be found on the website, which is a huge disadvantage for a writing service. This basically means that if you do not like your paper, you cannot really get your money back, or even be sure that you will get a free revision!
Prices and Discounts
The starting price for academic writing is $12.99 per page, which is an affordable rate when compared to others on the writing market. This price grows as the deadline progresses, and interestingly, it barely changes when you choose your academic level. How does a service charge the same price for college, MBA and law students?
As for discounts, essayroo.com has the common loyalty program that ranges from 5% to 15%. The lack of first-order discount is a bit of a disadvantage, since many companies offer reduced prices in order to entice students into trying out their service.
Quality of Services
The next step of our evaluation is the quality check. In order to check the quality of content this company offers, we ordered a research paper.
Unfortunately, our experience only confirmed what we feared – the company is one of those services who trick students into purchasing stolen content with their cheap prices. Even though you will pay a low rate for your paper here, expect to get plagiarized, below average content.
Except for the live chat agents, the customer service is basically unreachable. We finally got in touch with their agents after three attempts on the live chat and seven calls on the phone number. The agent on the live chat was professional, but the answers to our questions looked automatic.
In conclusion, essayroo.com is a legit company, but not a good choice for your papers. Why? This is a company that has low pricing, but also low quality service. In combination with the bad customer service and limited list of services, this makes for a bad choice of a content provider.